A Fundamental Attitude for Players
For You at a Glance
Constant Change, New Challenges
The internal service attitude as a success factor for companies is paradigmatic for all consultation and qualification offers of the International Business School of Service Management.
Why is this attitude today more important than ever before? Because global change has long since started to develop a product-oriented society to a service-oriented society.
Service as driver for economic growth plays an increasingly important role in all economic areas. This change and trend presents companies and their employees with new challenges. All the more so because the progressing digitization of our society and IoT demand ever new business models and skills.