Topics and Dates for All Service Areas

Different topics, formats and times: we coordinate complementary seminars for individual participants to create personal career paths.

The ISS qualification supports participants to develop their ‘expert statuses’ in their own company, to provide impulses and to actively drive the company forward. Find your personal career path with our help.

Dates

All open offers on our topics. You would like to work on an individual appointment, an in-house training or an individual topic?

Here you can download the Topics and Dates for 2020 as a PDF document

Please feel free to contact us, our team is looking forward to your contact.

Course Format Topic Date Location More
NBD - New Business Development Seminar Karrierepfad, Was ist Service, Smart Services, Service-Mitarbeiter, Service Skills, Seminare, All-in-One, Training on Demand 06.07.2020 - 07.07.2020 READ MORE
SCO - Service Controlling Seminar Karrierepfad, Seminare, All-in-One, Training on Demand, Inhouse-Training 19.10.2020 - 20.10.2020 READ MORE
PMG - Servicenetzwerke erfolgreich managen / Partnermanagement Seminar Was ist Service, Seminare, Training on Demand, Kalender 17.06.2020 - 18.06.2020 READ MORE
SPM - Services-Produktmanagement treibt Markterfolg Seminar Werte schaffen, Service Sales, Seminare, Training on Demand 18.05.2020 - 19.05.2020 Hamburg READ MORE
SKP - Service Verträge erfolgreich gestalten und vermarkten Seminar Karrierepfad, Seminare, Training on Demand 29.10.2020 - 30.10.2020 READ MORE
VBP - Preisgestaltung – Value Based Pricing Seminar Karrierepfad, Smart Services, Werte schaffen, Service Sales, Service-Mitarbeiter, Service Skills, Seminare, Training on Demand, Inhouse-Training, Service-Tagung 07.09.2020 - 08.09.2020 READ MORE
SVE - Strategisches Vertriebsmanagement für Services Seminar Karrierepfad, Seminare, All-in-One, Training on Demand, Kalender 27.10.2020 - 28.10.2020 READ MORE
DAV - Sell Services – Dienstleistungen aktiv vermarkten und verkaufen Seminar Karrierepfad, Was ist Service, Werte schaffen, Service Sales, Service-Mitarbeiter, Service Skills, Seminare, Training on Demand 29.10.2020 - 30.10.2020 READ MORE
BDE - Business Development Zertifikatslehrgang ISS ServiceAcademy, Zertifikatslehrgaenge, Training, Inhouse-Training 29.06.2020 - 01.07.2020 READ MORE
OEX - Operational Excellence Zertifikatslehrgang ISS ServiceAcademy, Fachbeirat, Studiengänge, Zertifikatslehrgaenge, Blended Learning, Training, Kalender 22.06.2020 - 24.06.2020 READ MORE
SIT - Service in Transition Zertifikatslehrgang ISS ServiceAcademy, Fachbeirat, Studiengänge, Smart Services, Zertifikatslehrgaenge, Blended Learning, Training, Kalender 21.09.2020 - 23.09.2020 READ MORE
SBK - Service Business Kompetenz Zertifikatslehrgang ISS ServiceAcademy, Fachbeirat, Karrierepfad, Service Skills, Zertifikatslehrgaenge, Blended Learning, Training, Inhouse-Training 14.09.2020 - 18.09.2020 READ MORE
PMS - Projektmanager Service Zertifikatslehrgang ISS ServiceAcademy, Fachbeirat, Karrierepfad, Zertifikatslehrgaenge, Training 21.09.2020 - 25.09.2020 READ MORE
SMC - Service Management Compact Certificate course Kalender, ISS ServiceAcademy (EN), Advisory Board (EN), Career Paths (EN), Smart Services (EN), Creating Value (EN), Service Sales (EN), Service Staff (EN), Service Skills (EN), Certificate Courses (EN), Blended Learning (EN), Training EN, In-house Training (EN) 16.11.2020 - 20.11.2020 READ MORE
SBC - Service Business Competence Certificate course ISS ServiceAcademy (EN), Advisory Board (EN), Career Paths (EN), Creating Value (EN), Service Sales (EN), Service Staff (EN), Service Skills (EN), Certificate Courses (EN), Blended Learning (EN), Training EN, In-house Training (EN) 01.01.2020 - 31.12.2020 READ MORE
SMK - Service Management Kompakt Zertifikatslehrgang ISS ServiceAcademy, Studiengänge, Zertifikatslehrgaenge, Inhouse-Training 20.04.2020 - 24.04.2020 READ MORE
SMK - Service Management Kompakt Zertifikatslehrgang ISS ServiceAcademy, Studiengänge, Zertifikatslehrgaenge, Inhouse-Training 19.10.2020 - 23.10.2020 READ MORE
SMC - Service Management Compact Certificate course Kalender, ISS ServiceAcademy (EN), Advisory Board (EN), Career Paths (EN), Smart Services (EN), Creating Value (EN), Service Sales (EN), Service Staff (EN), Service Skills (EN), Certificate Courses (EN), Blended Learning (EN), Training EN, In-house Training (EN) 13.07.2020 - 17.07.2020 READ MORE
SBM - Service Business Manager Zerifikatslehrgang ISS ServiceAcademy, Fachbeirat, Karrierepfad, Studiengänge, Service Skills, Zertifikatslehrgaenge 20.04.2020 - 30.06.2021 Hamburg READ MORE
SBM - Service Business Manager Zerifikatslehrgang ISS ServiceAcademy, Fachbeirat, Karrierepfad, Studiengänge, Service Skills, Zertifikatslehrgaenge 19.10.2020 - 31.12.2021 Hamburg READ MORE
SBM - Service Business Manager Certificate course ISS ServiceAcademy (EN), Advisory Board (EN), Career Paths (EN), Smart Services (EN), Creating Value (EN), Service Sales (EN), Service Staff (EN), Service Skills (EN), Certificate Courses (EN), Blended Learning (EN), Training EN 16.11.2020 - 31.12.2021 Hamburg READ MORE

All Courses

For You at a Glance

Overview of all courses and seminars as PDF

Priorities Repeatedly Set

At the start of a new course or seminar – whether with or without a certificate – the training materials are compiled according to the participant profiles and the priorities are set individually for every course. That clearly describes our offer: the coach can always let off all the steam and we at the ISS can deliver topics and approaches that we have learnt at numerous events, in lectures or in discussions with customers.

We pay special attention to the learning transfer. The advisory board of the ISS ServiceAcademy is actively involved with valuable practical knowledge and confirms whether the certificate courses actually have an added value for the participating companies. ISS joined the certificate courses in a blended learning structure leaving enough space to learn the in-depth knowledge and to actively implement it in business projects.

By the way, we are happy to be your sparring partner: a conversation partner who thinks and questions. Contact us, we can all learn and develop!