The ISS strategy for this training: enable, enhance, empower. The participants will be able to familiarize with the topic, the framework conditions and the training format as well as the contents.
Learning is not what it used to be. And that's good.
Today, webinars, online workshops, digitally and individually accessible learning opportunities, project work and classroom training combine to form a modern orchestra of continuing education. This is especially true when it comes to ‘distance learning’. Increasingly, it is expected that training does no longer take place like it used to in the conventional, analog approach taking people away from their workplace.
This expectation applies equally to employees and to their companies. This is one of the reasons why in its blended learning services and webinars, the ISS International School of Service Management greatly emphasizes on an outstanding, internationally accepted success formula in further education: the '70-20-10’ model. It illustrates how new knowledge and skills can be developed by a mix of different learning formats within the scope of your own practical work.
For You at a Glance
90 Percent Learning on the Job
In the 70:20:10 model, the vast majority of vocational learning takes place during daily work routines. In other words, participants above all grow with their professional tasks, colleagues and superiors ‑ and as supervisors, participants grow by working with the employees.
The formula for maximum professional learning success means:
- 70% learing by challenges from individual work experience.
- 20% learning by cooperation with colleagues and supervisors.
- 10% external input from other learning formats such as e-learning.
Tested and Successful all Over the World
Internationally, this concept is indispensable in the field of continuous training. It is bases on research by the US Center for Creative Leadership carried out approximately 20 years ago. According to Bloomberg Business Week and the Financial Times, the CCL is one of the world's top ten providers for executive education.
Despite the prominent acknowledgement: The 70:20:10 rule is a ‘rule of thumb’. The percentage does not always exactly fit every work situation and the respective goal of the training. But it always provides an orientation for individual solutions and educational concepts. “The ISS Business School has applied this concept in its various educational programs for over ten years,” says ISS founder Michael René Weber.